Frequently Asked Questions

Your guide to coastal tranquility

What is the best time of year to visit Sri Lanka?

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Sri Lanka is a year-round destination. The best time for the west and south coasts is from December to March, while the east coast is best between May and September. We design our tours to ensure you always experience the best weather conditions regardless of your travel dates.

How do I book a customized tour package?

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Simply click on the "Book Now" button or contact our team via WhatsApp. Our travel consultants will work closely with you to tailor every detail of your itinerary, from luxury coastal stays to inland heritage tours.

What payment methods do you accept?

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We accept major credit cards (Visa, MasterCard, American Express), bank transfers, and secure online payment gateways. A 30% deposit is usually required to secure your booking.

Are your vehicles air-conditioned and insured?

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Yes, all our luxury vehicles are fully air-conditioned, regularly maintained, and carry comprehensive commercial insurance. We prioritize your comfort and safety above all else.

Do you provide airport transfer services?

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Absolutely. We provide seamless airport pickup and drop-off services from Colombo International Airport. Our drivers will meet you at the arrival terminal with a personalized sign.

What is your cancellation policy?

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Cancellations made 30 days prior to travel receive a full refund minus administrative fees. Policies vary for peak season bookings. Please refer to our full Terms of Service for details.

Are meals included in the tour packages?

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Most of our packages include daily breakfast. Half-board and full-board options are available upon request, allowing you to sample fine local cuisine and international delicacies at our partner resorts.

Do you cater to dietary requirements?

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Yes, we and our hotel partners are very accommodating of dietary needs, including vegan, gluten-free, and halal requirements. Please inform us of your preferences during the booking process.

Are entrance fees to sites included in the price?

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Our standard packages usually include entrance fees to the main attractions listed in the itinerary. We provide a detailed list of inclusions in your formal quote.

Can I travel with a private guide?

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Yes, we specialize in private tours with professional Chauffeur-Guides who are government-licensed and knowledgeable about Sri Lanka's history, culture, and nature.

Still have questions?

If you couldn't find the answer you're looking for, our friendly travel experts are here to help you plan your perfect escape.